WELCOME TO ANNUAL HOSPITAL TRAINING 2015

Annual Hospital Training is an important part of NewYork-Presbyterian Hospital’s commitment to We Put Patients First and to our providing high-quality, compassionate and reliable care in the safest environment.  Each year, we are all required to review information which is vital to ensuring the safety and well-being of our patients, coworkers and ourselves.

By going through this training program, we are reinforcing information we should already know.  Throughout the year, we review much of this important material during Patient Safety / Experience Friday™, in huddles, and in staff meetings.  The better prepared each of us is, the better able we are as an institution to care for those we serve by ensuring the best possible outcomes for every patient.

Thank you for taking the time to actively participate in this mandatory program…and for your dedication to We Put Patients First.

Steven J. Corwin, MD
Chief Executive Officer

COURSE OVERVIEW

This online program is designed to validate staff knowledge and provide updated information about key policies and practices of New York Presbyterian Hospital (NYP). Staff are expected to have a working knowledge of the topics presented in this course in order to comply with current NYP standards designed to ensure the best possible quality of patient care.

The estimated time to complete this training is approximately 2 hours.  The training does not have to be completed in a single session. 

The deadline for completing this course is November 30th, 2015.

The following subject areas will be covered in this presentation:

1. Hospital Vision, Values and Strategic Initiatives
2. Provision of Care: Patient Rights and Responsibilities, Using Interpreter Services, Availability of Practitioner Names, Advance Directives, End of Life Care, Rapid Response Team, The Falls Reduction Program, Use of Patient Restraints, Pain Management, Patient and Family Education, Cultural Competency, Abuse, Neglect, and Sexual Assault, MRI Safety, Organ Donation, Sepsis Awareness
3. 2015 National Patient Safety Goals
4. Environment of Care: Security, Emergency Preparedness, Hazardous Materials, Regulated Medical Waste
5. Infection Prevention and Control
6. Worker Safety
7. Impaired Practitioner
8. Corporate Compliance Program
9. Privacy and Security Rule
10. Fire Safety
11. Graduate Staff Supervision
12. Palliative Care and Hospice Care
13. Clinical Documentation
14. Sleep Deprivation

INSTRUCTIONS FOR COMPLETING THIS COURSE

Register for this course by clicking the registration link located at the bottom of this page. 

Course material is presented in small digestible sections followed by exam questions pertaining to the information in the segment covered.  As you read through the material on the course pages, you will occasionally be prompted to answer exam questions.  There are 33 pages of course material and 28 multiple choice exam questions.  You must answer achieve a minimum grade of 80% (23 correct answers) to receive a certificate of completion. 

The course software does not permit you to page back from the exam questions.  You must be sure that you understand the material presented in each segment before proceeding to the associated exam questions.

When you have answered the last exam question, the Course Results page will display. This page will contain your final grade and allow you to immediately view/print your Certificate if you have achieved the minimum passing score.  Once the course has been successfully completed, your Certificate will be available at all times from your Control Panel.  

The course does not need to be completed in a single online session. You can log off at any point and return to the course at your convenience.  All progress made to the point of logoff is saved.

The Course Reference Page is available to you upon successful completion of this course.  This page provides links to documents which contain information relevant to material that is covered in this course including the full text of the course.

Each registrant is given two opportunities to successfully complete the course presented here. 

REGISTRATION

There is no registration fee required from NYP physicians and staff who register for this course. 

Certificates are valid for the duration of the current period of appointment.

SUPPORT

If you require assistance with registering and completing this training, please contact CEO Customer Service at 888-345-6788 or send e-mail to ceo.contact7@proceo.com.

IMPORTANT NOTE ABOUT YOUR CWID

You will need to have the correct CWID on your record to assure that you are credited with completion of this training. That information is entered during registration in a special field. HOWEVER,your login to this training IS NOT NECESSARILY your CWID. This training is provided through the ProCEO platform and the UserName and Password for access is created by the registrant. You will be given an opportunity to lookup your CWID if you don't recall it.